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A place for entrepreneurs to learn about technology, Artificial Intelligence, tools, and processes covering customer service and sales.

2 published posts

A saleswoman in an office reviews on her laptop the summary of a WhatsApp conversation already qualified by AI, ready to take over the chat.

Why AI Should Qualify Leads Before a Human Steps In

Why AI Should Answer and Qualify Before a Human Takes Over

Gabriel Borges Aguiar · October 6, 2026 · 5 min read

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CRM dashboard updated automatically by AI agents during WhatsApp sales conversations

CRM, AI Agents and Follow-up

CRM, AI Agents and Follow-up: How to Stop Losing Deals That Were Already in Your Pipeline

Gabriel Borges Aguiar · September 23, 2026 · 8 min read

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