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WhatsApp customer service

A place for entrepreneurs to learn about technology, Artificial Intelligence, tools, and processes covering customer service and sales.

3 published posts

An empty office desk at the end of the workday, with a personal phone facedown and a chair pulled away, while a monitor in the background displays the company’s customer service dashboard with customer conversations organized.

Sales Reps Out of Control: How to Prevent Losing Customers

When conversations stay on a sales rep’s phone, customers go with them. See how to centralize customer service with AI and keep control of your customer base.

Gabriel Borges Aguiar · October 15, 2026 · 7 min read

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An empty clinic reception at night, with a lit-up phone on the counter displaying an appointment confirmed through WhatsApp.

AI Receptionist: How to Handle and Schedule Appointments

How to use AI to handle inquiries and schedule appointments like a trained receptionist

Gabriel Borges Aguiar · October 9, 2026 · 6 min read

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Salesperson in an office at night looking at a smartphone where a WhatsApp conversation is being answered automatically by artificial intelligence, with a leads and sales dashboard in the background

Sales response time

Sales response time: why leads go cold on WhatsApp and how AI keeps the opportunity alive

Gabriel Borges Aguiar · September 25, 2026 · 7 min read

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