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A place for entrepreneurs to learn about technology, Artificial Intelligence, tools, and processes covering customer service and sales.

4 published posts

A man at home at night, sitting at the kitchen table next to a printed sales proposal and picking up his phone as it lights up with a new WhatsApp message.

Sales Follow-Up: Why AI Keeps Leads from Going Cold

Sales follow-up: A lead who hasn’t responded hasn’t said no yet

Gabriel Borges Aguiar · October 13, 2026 · 8 min read

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A sales manager in an office reviews a dashboard of WhatsApp conversations, SLA and sales pipeline on a monitor while the team serves customers in the background.

Sales governance

Sales governance: how to stay in control when deals happen on WhatsApp

Gabriel Borges Aguiar · September 28, 2026 · 6 min read

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Salesperson in an office at night looking at a smartphone where a WhatsApp conversation is being answered automatically by artificial intelligence, with a leads and sales dashboard in the background

Sales response time

Sales response time: why leads go cold on WhatsApp and how AI keeps the opportunity alive

Gabriel Borges Aguiar · September 25, 2026 · 7 min read

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AI sales agent handling WhatsApp leads integrated with a CRM

WhatsApp Sales Automation with AI

WhatsApp Sales Automation with AI: How to Respond, Qualify and Sell 24/7

Gabriel Borges Aguiar · September 24, 2026 · 7 min read

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